FAQs

Frequently Asked Questions


Doors open at 6:30PM and bands start at 7PM.

An accessible entrance is available. Please advise us in advance so we can accommodate you.

Tickets are available on a first come, first serve basis. Be sure to purchase your tickets early in order to secure a spot – we sold out last year!

Each admission ticket comes with one (1) drink ticket for wine or beer and one (1) food ticket. Complimentary snacks are available throughout the evening and additional drinks (both alcoholic and non-alcoholic) will be available for purchase at the Phoenix. Please drink responsibly.

The Phoenix Concert Theatre is located at 410 Sherbourne Street in downtown Toronto. 
For Google Maps Directions, please click here

If you purchased a ticket but are no longer able to attend, please contact events@smithandandersen.com for more information on how to be refunded for your ticket. Alternatively, you can notify Smith + Andersen that you will no longer be attending, but view your ticket as a donation to planting trees.

Eco Jam is a private event for industry professionals, and specifically for Smith + Andersen and Footprint clients and colleagues. Unauthorized purchases will be refunded, along with an apology for the inconvenience.

Tickets are first come first serve, and guests are permitted.

Donations above the base entry fee are welcome and help to plant even more trees. Donations can be made through the ticketing website by selecting the “I can’t attend, but would love to donate!” option and entering the amount you would like to donate.

Please note that $4 = 1 tree.

Please note the following:
• Charity tax receipts will not be issued
• Donations do not guarantee a ticket or entrance into Eco Jam
• You will still need to purchase a ticket to attend Eco Jam (by purchasing a ticket through the “General Admission” option in the ticketing section).

If you have any questions, or would prefer to donate by cheque, please contact events@smithandandersen.com.

We are asking each attendee to pay an entry fee of $25 per ticket. Online ticket sales are available prior to the event.

If available, tickets may be purchased at the door.

To contact us, please email events@smithandandersen.com.